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Terms of Service

Updated

Cloudhands, Inc.
Terms of Service

Last updated: March 19, 2026

Welcome to Cloudhands, Inc. ("Cloudhands," "we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of our website at cloudhands.ai, along with any related services, features, content, or credits available through our platform (collectively, the "Platform"). By using our Platform, you agree to these Terms. If you don't agree, please don't use the Platform. Your use of our Platform is also subject to our Privacy Policy, Credits Policy, Acceptable Use Policy and any additional agreement as between you and Cloudhands. In the event of any conflict between any other agreement between you and Cloudhands and these Terms, then these Terms shall govern.

We keep these Terms clear and human-friendly—because making wonderful things with AI shouldn't require deciphering legal riddles, and we're happy to handle the complicated robot stuff so you don't have to.

Who We Are

Cloudhands provides unified access to a range of third-party AI solutions, coordinated workflow orchestration, persistent user context, and a structured library of AI "recipes" for people who want the power of AI without the usual complexity. Our Platform also includes AI-generated content, developer tools, and proprietary services

We offer features for casual visitors, registered users, subscribers, and third-party developers who make their own products and services available through Cloudhands. These Terms apply to everyone who uses the Platform, regardless of role.

Eligibility and Account Registration

You must be at least 18 years old to use our Platform. If you are under the age of 18, you may only use the Platform with the express consent and supervision of your parent or legal guardian

If you register for an account, you agree to provide accurate, current information and to keep it up to date. You're responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

Roles on our Cloudhands Platform

We support multiple roles on the Platform:

  • Visitors: Anyone browsing the site and anyone accessing any portion of the Platform prior to becoming a User; Visitors may be required to provide their email address in order to register or to subscribe to learn more about Cloudhands via email.
  • Users: Anyone who receives Credits and accesses the Cloudhands Platform, interacts with features, or contributes content .
  • Developers: Users integrating with our Platform via APIs or SDKs made available by Cloudhands.

Each role may be subject to additional terms, including our Acceptable Use Policy (AUP) and Developer Terms including the Credits Policy and API Agreement, if applicable.

Use of the Platform

  • You agree to use our Platform responsibly and legally.
  • You may not:
  • Violate, encourage the violation of, or attempt to violate any applicable laws, regulations, rules, or governmental requirements, including all international, federal, state, provincial, territorial, and local laws in the United States and in any other jurisdiction in which you reside, access, or use the Platform ("Applicable Laws");
  • Use the Platform to harm others or spread misinformation; or
  • Violate the Acceptable Use Policy.

We reserve the right to suspend or terminate accounts that, in Cloudhands' sole discretion, violate these Terms or any other agreement between you and Cloudhands, including the AUP, Credits Policy or API Agreement. Further, Cloudhands reserves the right to terminate or expire any stale accounts that have not been accessed for a period of twelve (12) months, in Cloudhands' sole discretion.

Credits System

Our Cloudhands Platform uses credits ("Credits") which are proprietary, nontransferable digital units that allow Users to access designated features, tools, and content on the Platform. Credits may be earned, purchased, or granted through subscription plans, promotions, or other Cloudhands programs, each of which may include its own Credit terms. Additional details are provided in the Credits Policy, which is incorporated by reference.

  • Credits are non-transferable unless required by Applicable Law.
  • Credits are non-refundable, except as expressly provided in the Credits Policy.
  • We may adjust Credit balances to correct errors, prevent fraud or abuse, or address technical issues. Credits do not represent monetary value, are not a stored-value instrument, and cannot be redeemed or exchanged for cash or any cash equivalent.

Developer Content and API Integrations

Developers and other third-parties may offer services or content through our Platform. If you use developer tools or APIs:

  • You agree to the Developer Terms and Acceptable Use Policy.
  • You may not use developer or other third-party content made available on the Cloudhands Platform outside the Platform unless explicitly permitted.
  • Cloudhands is not responsible for third-party services (including third-party Developer offerings/services) or their availability.

Responsible AI Use

You agree to use AI features ethically and in accordance with this Responsible AI Use Policy and the AUP. This includes:

  • Avoiding harmful, misleading, or discriminatory outputs
  • Not using AI to impersonate individuals or fabricate evidence
  • Respecting intellectual property and privacy rights
  • Not using the Platform to harass, stalk, or threaten others
  • OUR PLATFORM USES "THIRD-PARTY AI PLATFORMS" SUCH THAT THE CONTENT YOU SUBMIT TO OUR PLATFORM WILL PASS THROUGH TO ONE OR MORE THIRD-PARTY AI PLATFORMS. EACH OF THESE AI PLATFORMS HAS ITS OWN TERMS/PRIVACY POLICY AND WE ARE NOT RESPONSIBLE FOR THEM. BY SUBMITTING CONTENT TO OUR PLATFORM, YOU AUTHORIZE US TO TRANSMIT SUCH CONTENT TO THIRD-PARTY AI PLATFORM(S). YOU ARE RESPONSIBLE FOR REVIEW OF TERMS AND CONDITIONS RELATED TO AI SOLUTIONS OFFERED BY THIRD-PARTIES; ALTHOUGH CLOUDHANDS PROVIDES ACCESS TO AI SOLUTIONS THAT ARE LISTED ON OUR CLOUDHANDS-UTILIZED AI SOLUTIONS LIST, CLOUDHANDS IS NOT RESPONSIBLE FOR THIRD PARTY TERMS OR CONDITIONS RELATED TO SUCH THIRD-PARTY PRODUCTS, SERVICES, OFFERINGS OR AI PLATFORMS.

Violations may result in account suspension or legal action.

Intellectual Property

All content on the Cloudhands Platform—including text, code, images, video, music, audio, and AI outputs—is protected by intellectual property laws.

  1. Your content: You may provide input to the Platform ("Input"), and receive output from the Platform based on the Input ("Output"). Input and Output are collectively "Content." You are responsible for Content, including ensuring that it does not violate any Applicable Law or these Terms. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Platform.
  2. Ownership of content: As between you and Cloudhands, and to the extent permitted by Applicable Law, you retain your ownership rights in Input. Depending on the terms/rules applicable to the utilized Third-Party AI Platform, and if allowed by Applicable Laws, you may own all our right, title, and interest, if any, in and to Output. 
  3. Our use of content: By submitting or creating Content on the Platform, you grant us permission to use Content to provide, maintain, develop, and improve our Platform, comply with Applicable Laws, enforce our terms and policies, and for research and product development purposes. Further, we may use de-identified usage data for any internal business purpose. All learnings, insights, and data derived from the analysis of such usage patterns and Content are the sole property of Cloudhands.
  4. Third-Party AI Platforms. See terms related to the various Third-Party AI Platforms for how they handle your Content.

When you use our Platform you understand and agree:

  • Output may not always be accurate. You should not rely on Output from the Platform as a sole source of truth or factual information, or as a substitute for professional advice.
  • You should evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Platform.
  • You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them. 
  • Our Platform may provide incomplete, incorrect, or offensive Output that does not represent Cloudhands' views. If Output references any third party products or services, it doesn't mean the third party endorses or is affiliated with Cloudhands.

Notice of Infringement

If you believe that any content on our Platform violates your intellectual property rights then you must send a written notice to legal@cloudhands.ai containing:

  • Your full name, address, and contact information.
  • Identification of the copyrighted work or IP you claim is infringed.
  • Identification of the material you believe is infringing, including its URL or location on the Platform.
  • A statement that you have a good-faith belief the use is not authorized by the IP owner, its agent, or the law.
  • A statement, under penalty of perjury, that the information in your notice is accurate and that you are the IP owner or authorized to act on their behalf.
  • Your physical or electronic signature.
  • For more information regarding your rights as an author or owner of intellectual property rights please see the Digital Millennium Copyright Act of 1998 [See DMCA (17 U.S.C. § 512) https://www.copyright.gov/dmca/].

Review Process

  • Upon receipt, Cloudhands will acknowledge your notice within ten (10) business days.
  • Cloudhands reserves the right to temporarily disable or restrict access to the allegedly infringing content while an investigation has been completed.
  • Cloudhands will notify the content uploader and provide them an opportunity to respond with a counter-notice.

Counter-Notice

If the uploader believes the content was removed in error, they may submit a counter-notice including:

  • Identification of the removed content and its location before removal.
  • A statement under penalty of perjury that the content was removed or disabled as a result of mistake or misidentification.
  • Consent to jurisdiction of the appropriate courts.
  • Their physical or electronic signature.

Resolution

  • If no counter-notice is received within 10 business days, the content will remain removed.
  • If a valid counter-notice is received, Cloudhands will restore the content unless the original complainant initiates legal action within 14 business days.

Termination and Suspension

We may suspend or terminate your account if you violate these Terms or any of the terms linked in these Terms (if applicable), or if you engage in harmful behavior. You may also delete your account at any time.

Termination may result in loss of access to Credits, content, and services.

Limitations and Disclaimers

The Cloudhands Platform may contain errors, inaccuracies, or omissions, which we may correct at any time. You use the Platform at your own risk. We do not accept responsibility for loss or damage resulting from your use. You agree to indemnify us for any loss we suffer due to your use of the Platform.

10.1 Content Accuracy

The Platform may contain errors, inaccuracies, or omissions in the content provided. AI-generated outputs, including code, text, or recommendations, may be incomplete or incorrect. We reserve the right to correct such issues at any time to improve the quality of the Platform, but we accept no responsibility or liability for the accuracy of any content.

10.2 Use at Your Own Risk

Your use of our Platform is entirely at your own risk. We disclaim any responsibility for loss or damage that may result from your use of the Platform. You acknowledge that use of the Cloudhands Platform involves inherent risks, including reliance on AI-generated content.

10.3 Disclaimer of Warranties

The Cloudhands Platform is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of content
  • Availability or uninterrupted access
  • Freedom from viruses or harmful components

We do not guarantee that:

  • The Platform will function without interruption or error
  • Any defects will be corrected
  • The results of using the Platform will meet your expectations

10.4 Limitation of Liability

To the maximum extent permitted by law, Cloudhands will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses resulting from:

  • Your access to or use of (or inability to access or use) the Platform
  • Any conduct or content of third parties on the Platform
  • Any content obtained from the Platform
  • Unauthorized access, use, or alteration of your transmissions or content

We assume no liability for:

  • Errors or inaccuracies in content
  • Personal injury or property damage resulting from access or use of the Platform
  • Bugs, viruses, or malicious software transmitted through the Platform
  • Third-party services, websites, or advertisements linked from our Platform.
  • Third-party AI Platforms integrated into the backend of our Platform, which may be used in connection with your use of the Platform
  • Unavailability of the Platform for any reason including but not limited to system downtime, scheduled/unscheduled maintenance, network/internet errors, third-party site or Developer site unavailability.

We do not control and are not responsible for the content, privacy policies, or practices of any Third-Party AI Platform, solutions, websites or services.

10.5 Indemnification

You agree to indemnify and hold Cloudhands, its affiliates, officers, agents, and employees harmless from any claims, liabilities, damages, losses, and expenses—including legal fees—arising out of or related to your use of the Platform, violation of these Terms, or infringement of any rights of another person or entity.

Governing Law and Dispute Resolution

These Terms are governed by the laws of California, USA. Any disputes will be resolved through binding arbitration in Orange County, unless otherwise required by law.

Force Majeure

Cloudhands shall not be liable or responsible for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental actions, power outages, internet or telecommunications failures, or other circumstances that make performance impracticable. During such events, service availability may be limited or suspended without liability.

Changes to These Terms

We may update these Terms from time to time. If we make material changes, we'll provide notice through posting the updated Terms on the Platform, by email, or other reasonable means. Updated Terms take effect when posted to the Platform unless a later effective date is stated. Continued use of our Platform means you accept the updated Terms.

Questions or Comments

If you have any questions or comments about Cloudhands then you may email us at: support@cloudhands.ai or you may contact us via U.S. Mail to the following address:

Attention: Cloudhands, Inc.
4370 La Jolla Village Drive, Suite 240, San Diego, CA 92122