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Terms of Service

Updated

Welcome to Cloudhands.ai (“Cloudhands,” “We,” “Us,”, “Our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and platform (“Cloudhands.ai” or “Platform”), including any content, features, or Credits you may access. By using Cloudhands.ai, you agree to these Terms. If you don’t agree, please don’t use the Platform.  Your use of our Platform is also subject to our Privacy Policy, Credits Policy, Acceptable Use Policy and any additional agreement as between you and Cloudhands.  In the event of any conflict between the agreements between you and Cloudhands and these Terms then these Terms shall govern.

1. Who We Are

Cloudhands.ai is a platform that enables users to interact with AI-generated content, developer tools, and proprietary services. We offer features for casual visitors, registered users, and third-party developers that offer their products/services offerings. These Terms apply to all users, regardless of role.

2. Eligibility and Account Registration

To use Cloudhands.ai, you must be at least 18 years old. If you are under the age of 18 then you may be asked to provide parental consent prior to accessing certain features or services made available on or through our Platform. If you register for an account, you agree to provide accurate information and keep it up to date. You’re responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

3. Roles on Cloudhands.ai

We support multiple types of users:

  • Visitors: Anyone browsing the site without registering.
  • Users: Registered individuals who subscribe to Cloudhands services, interact with features, contribute content, earn or spend Credits, and access personalized services.
  • Developers: Users integrating with Cloudhands.ai via APIs or SDKs made available by Cloudhands.

Each role may be subject to additional terms, including our Acceptable Use Policy (AUP) and Developer Terms including the Credits Policy and API Agreement, if applicable.

4. Use of the Platform

You agree to use Cloudhands.ai responsibly and legally. You may not:

  • Violate any applicable laws or regulations;
  • Use the Platform to harm others or spread misinformation;
  • Attempt to reverse-engineer or interfere with our operations, systems or attempt to install any spyware;
  • Attempt to access or use any unauthorized data or information of other Users or Developers including but not limited to their respective account information;
  • Use automated tools to scrape or overload the Platform for any purpose including use of such information to establish or share with competing entities or websites;
  • Engage in any attempt to attack the our systems through Denial of Service or similar threats to our Platform or our affiliated technology partners’ systems or servers.

We reserve the right to suspend or terminate accounts that, in Cloudhands’ sole discretion, violate these Terms or any other agreement between you and Cloudhands, including the AUP, Credits Policy or API Agreement.  Further, Cloudhands reserves the right to terminate or expire any stale accounts that have not been accessed for a period of twelve (12) months, in Cloudhands’ sole discretion.

5. Credits System

Cloudhands.ai uses a proprietary currency called Credits. Credits may be earned, purchased, or granted as a promotion, and can be used to access premium features, developer tools, or exclusive content.  Further information about use of Credits may be found in the Credits Policy.

  • Credits are non-refundable and non-transferable unless required by law.
  • We may adjust Credit balances for fraud prevention or system errors.
  • Credits do not represent monetary value and cannot be exchanged for cash.

6. Developer Content and API Integration

Developers and other third-parties may offer services or content through Cloudhands.ai. If you use developer tools or APIs:

  • You agree to the Developer Terms and Acceptable Use Policy.
  • You may not use developer or other third-party content made available on Cloudhands.ai outside the Platform unless explicitly permitted.
  • Cloudhands.ai is not responsible for third-party services (including third-party Developer offerings/services) or their availability.

7. Responsible AI Use

You agree to use AI features ethically and in accordance with our Responsible AI Use Policy. This includes:

  • Avoiding harmful, misleading, or discriminatory outputs
  • Not using AI to impersonate individuals or fabricate evidence
  • Respecting intellectual property and privacy rights
  • Ownership of AI Outputs: To the extent permitted by law or applicable third-party platforms utilized to generate AI content outputs, you retain ownership of AI-generated outputs created through your use of the Platform. By using the Platform, you grant Cloudhands a non-exclusive, worldwide, royalty-free license to host, store, and process such outputs for the purpose of operating, maintaining, and improving the services, including through the use of de-identified data.
  • YOU ARE RESPONSIBLE FOR REVIEW OF TERMS AND CONDITIONS RELATED TO AI SOLUTIONS OFFERED BY THIRD-PARTIES; ALTHOUGH CLOUDHANDS PROVIDES ACCESS TO AI SOLUTIONS THAT ARE LISTED ON OUR CLOUDHANDS-UTILIZED AI SOLUTIONS LIST, CLOUDHANDS IS NOT RESPONSIBLE FOR THIRD PARTY TERMS OR CONDITIONS RELATED TO SUCH THIRD-PARTY PRODUCTS, SERVICES, OFFERINGS OR AI SOLUTIONS.

Violations may result in account suspension or legal action.

8. Intellectual Property

All content on Cloudhands.ai—including text, code, images, and AI outputs—is protected by intellectual property laws.

  • Ownership: You retain ownership of content you create.
  • License to Cloudhands: By submitting or creating content on the Platform, you grant Cloudhands a non-exclusive, worldwide, royalty-free license to:
    (a) host, display, and use the content on the Platform; and
    (b) use the content in promotional, marketing, or demonstration materials only with your prior consent and in a manner that does not disclose personal or confidential information.
  • Restrictions: You may not copy, distribute, or modify our or any other Users’ or third-parties (including Developer’s) Platform content without permission.
    • Compliance: We respect copyright law and respond to valid DMCA notices in accordance with the process set forth below.

8.1 Notice of Infringement

If you believe that any content violates your intellectual property rights then you must send a written notice to legal@cloudhands.ai containing:

  • Your full name, address, and contact information.
  • Identification of the copyrighted work or IP you claim is infringed.
  • Identification of the material you believe is infringing, including its URL or location on the Platform.
  • A statement that you have a good-faith belief the use is not authorized by the IP owner, its agent, or the law.
  • A statement, under penalty of perjury, that the information in your notice is accurate and that you are the IP owner or authorized to act on their behalf.
  • Your physical or electronic signature.

8.2. Review Process

  • Upon receipt, Cloudhands.ai will acknowledge your notice within 10 business days.
  • Cloudhands.ai reserves the right to temporarily disable or restrict access to the allegedly infringing content while an investigation has been completed.
  • Cloudhands.ai will notify the content uploader and provide them an opportunity to respond with a counter-notice.

8.3. Counter-Notice

If the uploader believes the content was removed in error, they may submit a counter-notice including:

  • Identification of the removed content and its location before removal.
  • A statement under penalty of perjury that the content was removed or disabled as a result of mistake or misidentification.
  • Consent to jurisdiction of the appropriate courts.
  • Their physical or electronic signature.

8.4. Resolution

  • If no counter-notice is received within 10 business days, the content will remain removed.
  • If a valid counter-notice is received, Cloudhands.ai will restore the content unless the original complainant initiates legal action within 14 business days.

9. Termination and Suspension

We may suspend or terminate your account if you violate these Terms or engage in harmful behavior. You may also delete your account at any time.

Termination may result in loss of access to Credits, content, and services.

10. Limitations and Disclaimers

Cloudhands.ai may contain errors, inaccuracies, or omissions, which we may correct at any time. You use the Platform at your own risk. We do not accept responsibility for loss or damage resulting from your use. You agree to indemnify us for any loss we suffer due to your use of the Platform.

10.1 Content Accuracy

The Platform may contain errors, inaccuracies, or omissions in the content provided. AI-generated outputs, including code, text, or recommendations, may be incomplete or incorrect. We reserve the right to correct such issues at any time to improve the quality of the Platform, but we accept no responsibility or liability for the accuracy of any content.

10.2 Use at Your Own Risk

Your use of Cloudhands.ai is entirely at your own risk. We disclaim any responsibility for loss or damage that may result from your use of the Platform. You acknowledge that Cloudhands.ai involves inherent risks, including reliance on AI-generated content.

10.3 Disclaimer of Warranties

Cloudhands.ai is provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of content
  • Availability or uninterrupted access
  • Freedom from viruses or harmful components

We do not guarantee that:

  • The Platform will function without interruption or error
  • Any defects will be corrected
  • The results of using the Platform will meet your expectations

10.4 Limitation of Liability

To the maximum extent permitted by law, Cloudhands.ai will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses resulting from:

  • Your access to or use of (or inability to access or use) the Platform
  • Any conduct or content of third parties on the Platform
  • Any content obtained from the Platform
  • Unauthorized access, use, or alteration of your transmissions or content

We assume no liability for:

  • Errors or inaccuracies in content
  • Personal injury or property damage resulting from access or use
  • Bugs, viruses, or malicious software transmitted through the Platform
  • Third-party services, websites, or advertisements linked from Cloudhands.ai
  • Unavailability of the Platform for any reason including but not limited to system downtime, scheduled/unscheduled maintenance, network/internet errors, third-party site or Developer site unavailability.

We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites or services.

10.5 Indemnification

You agree to indemnify and hold Cloudhands.ai, its affiliates, officers, agents, and employees harmless from any claims, liabilities, damages, losses, and expenses—including legal fees—arising out of or related to your use of the Platform, violation of these Terms, or infringement of any rights of another person or entity.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of California, USA. Any disputes will be resolved through binding arbitration in Orange County, unless otherwise required by law.

12. Force Majeure
Cloudhands.ai shall not be liable or responsible for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, power outages, internet or telecommunications failures, or other circumstances that make performance impracticable. During such events, service availability may be limited or suspended without liability.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we’ll notify you via the Platform or email. Continued use of Cloudhands.ai means you accept the updated Terms.

14. Questions or Comments

If you have any questions or comments about Cloudhands then you may email us at: support@cloudhands.ai or you may contact us via U.S. Mail to the following address:

Attn: Cloudhands.ai
4330 La Jolla Village Drive, Suite 200, San Diego, CA 92121